Summer travel plans? Here’s how to avoid flight woes


DENVER (KDVR) — Tens of millions are gearing up for summer season journey.

Due to a new complaint processing agreement between the federal authorities and the Colorado Legal professional Basic’s Workplace, airline passengers may have stronger rights when coping with delays, cancellations, misplaced baggage and different journey complications.


Airline complaints rise 5 instances larger

Between 2019 and 2022, complaints about airline habits soared 5 instances larger, in response to the Colorado Public Data Analysis Group, or CoPIRG for brief.

Government Director Danny Katz instructed FOX31 the settlement means the skies will get a bit of friendlier.

“Proper now, solely the U.S. Division of Transportation is admittedly allowed to carry these airways accountable, and they’re simply understaffed and overworked,” Katz stated.

Under the new agreement, vacationers can file complaints with the Colorado Legal professional Basic’s Workplace, which might then fast-track them to the federal authorities. Airways shall be anticipated to throttle up their response due to the added assets.

Summer season air journey ideas from client consultants

“Know your rights. In case your flight will get canceled for any cause, you might be entitled to a refund. In the event you don’t desire a refund, you can even ask for a rebooking,” Katz stated.

Airways additionally must comply with misplaced baggage and harm tips that defend shoppers. CoPIRG stated it is very important file your criticism in a well timed method, doc your drawback, maintain receipts and take precautions when reserving your flight to guard your cash in case you file a dispute.

“We suggest utilizing a bank card, since you usually have higher protections if there’s some type of cancellation,” Katz stated.

CoPIRG additionally advises vacationers to:

  • Test a flight’s on-time document earlier than making a selection
  • Fly within the morning and keep away from connections to cut back the chance of delays
  • Take an image of the gadgets inside your baggage
  • Use trackers inside your baggage you could monitor by way of an app in your cellphone

For extra journey ideas visit CoPIRG’s website.



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