A Third of Passengers Spend Flight Disruption Compensation on Further Travel, Research Shows

Almost a 3rd of air passengers – 30% – plan to make use of their compensation, from cancelled flights, to fund future journeys, in keeping with new analysis.

In response to the analysis, from AirHelp – the main journey tech help firm for passengers dealing with flight disruptions – general passengers are pleased and glad when receiving compensation from airways.

The survey uncovered that 30% of individuals deliberate to make use of the cash they acquired on a future journey, with dream locations together with Rome, South Africa and Koh Samui in Thailand. This highlights that paying compensation to passengers who have been affected by disruptions can present a lift to the journey business, not solely in rising client confidence but in addition within the vital sum of money going again into journey.

For many who didn’t plan to journey, the second hottest selection was saving the cash (14%). An additional 13% responded “different”, whereas 12% deliberate to make use of the cash they acquired to cowl their every day dwelling bills.

Tomasz Pawliszyn, CEO of AirHelp, mentioned: “The unpredictable nature of air journey continues to impression passengers throughout the globe. AirHelp’s mission is to teach passengers about their rights and assist them implement them within the occasion of delays and cancellations. Our survey has helped us construct a greater understanding of how passengers spend their compensation cash and whether or not it covers the prices of flight disruptions. We hope that these findings can encourage passengers to verify their eligibility for compensation and educate them on their rights to cut back the impression of future disruptions.” 

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