Americans are Changing the Way They Travel

Key factors

  • Practically 75% of People we surveyed have had a flight delayed or canceled previously yr.
  • Greater than 80% of those vacationers have not too long ago made adjustments to the way in which they journey.
  • On-line searches for journey insurance coverage are up greater than 60%.

Generally, air journey can really feel like a chore. We surveyed 2,000 People who’ve flown within the final yr and located {that a} excessive variety of them missed flights due to lengthy safety strains, had flights canceled attributable to airline staffing shortages or skilled points with their baggage. Of these surveyed, most have made adjustments to the way in which they journey. 

Flight delays, canceled flights and lengthy safety strains

Practically 75% of vacationers we surveyed mentioned they’ve had a flight delayed or canceled within the final yr. Dangerous climate was the principle motive for cancellations, however lengthy safety strains and airline staffing shortages weren’t far behind. We discovered that 30% of survey respondents had a flight delayed for greater than 90 minutes, 16% had a flight canceled due to staffing shortages and 13% missed a flight due to lengthy safety strains.

America’s greatest journey fears

The excessive quantity of people that have skilled flight cancellations and safety delays replicate what vacationers say are at present their major considerations about flying. When requested about their greatest fear whereas touring, 33% of respondents mentioned it was that their flight can be canceled or delayed. COVID-19 can be amongst these vacationers’ greatest considerations.

Whereas the vacationers we surveyed are most involved about attending to their vacation spot on schedule, they mentioned essentially the most troublesome a part of flying is getting by means of safety. This journey stressor is adopted by worries about altering planes, attending to and from the airport and the flight itself.

Misplaced and stolen baggage

Baggage issues had been a problem for practically 40% of survey respondents. Airline bag delays had been the most typical downside, adopted by misplaced, broken and stolen baggage.

Baggage aren’t the one factor individuals are dropping whereas touring. Toiletries are essentially the most generally misplaced merchandise, adopted by clothes. Round 10% of individuals we surveyed mentioned that they had misplaced their cellphone, digicam or pockets whereas touring within the final yr.

People are altering the way in which they journey

Greater than 80% of vacationers we surveyed say they’ve modified the way in which they journey lately. The largest adjustments: Persons are paying extra consideration to cancellation insurance policies, planning additional prematurely and shopping for travel insurance.

More and more, vacationers need to travel insurance to guard their journey investments. On-line searches for journey insurance coverage are up 63% since 2018. 

Previously yr, 33% of survey respondents purchased journey insurance coverage for a home journey, 27% purchased journey insurance coverage for a global journey and 15% wished that they had bought journey insurance coverage after one thing occurred whereas touring.

Travel insurance covers your pay as you go, nonrefundable journey bills, earlier than and through your journey. A complete journey insurance coverage coverage bundles collectively coverage for trip cancellation and interruption, journey delay, journey medical, emergency medical evacuation and baggage. All of this journey insurance coverage protection will price you round 4% to six% of the full of your nonrefundable journey bills.

Travel insurance might be worth it to you in case you are planning a global journey or cruise and your home medical health insurance protection is not going to lengthen exterior of the nation. You may additionally take into account a journey insurance coverage coverage with major travel medical insurance and excessive emergency medical evacuation limits in case you are planning an lively trip or might be visiting a distant space. Should you get injured whereas touring, medevac flights can price as much as $55,000 inside the U.S. or tons of of hundreds of {dollars} from one other nation again to the U.S. 


This on-line survey of two,000 People who’ve traveled by aircraft within the final yr was commissioned by USA TODAY Blueprint and performed by market analysis firm OnePoll, in accordance with the Market Analysis Society’s code of conduct. Knowledge was collected from Oct. 10 to Oct. 16, 2023. The margin of error is +/- 2.2 factors with 95% confidence. This survey was overseen by the OnePoll analysis crew, which is a member of the MRS and has company membership with the American Affiliation for Public Opinion Analysis (AAPOR). 

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