Increased demand for pet travel sees Korean Air offer SKYPETS rewards

Excluding the Covid anomaly of 2020 and its knock-on impact into 2021, Korean Air has seen a year-on-year enhance within the variety of passengers travelling with animals by its SKYPETS program. In 2019, some 37,000 folks took their pets away with them, rising to 39,000 in 2022. By the tip of June 2023, 23,000 passengers had already boarded with their pets.

Now, Korean Air is rewarding these pets and their house owners with loyalty stamps on their SKYPETS passport. “Passengers who’ve bought a Korean Air flight both by money or award miles are eligible to obtain stamps,” explains Lisa Witter, manager, world communications crew at Korean Air. “One stamp is earned for every leg of a home flight and two stamps for every leg of a world journey.”

Stamps are redeemed on the airline’s web site or cell app and have to be used inside one yr of the journey date. Twenty-four stamps earn free journey for a pet on a world flight phase, which could possibly be between the US and Korea, for instance. Alternatively, 12 stamps can be utilized to safe a 50% low cost on an analogous phase.

Witter says a one-way phase from the US to Korea for a pet and cage weighing 32kg or much less at the moment prices US$300, rising to US$600 for a pet and cage weighing between 32kg and 45kg, making the saving worthwhile.

Pets should first be registered for a SKYPETS passport on-line, with a photograph, plus particulars of their title, animal kind, and breed. The scheme is open to cats, canines, and birds. Korean Air describes itself as pet pleasant and that, Witter notes, means, “Our floor handlers are skilled to work with pets and a devoted part is put aside within the bulk compartment to make room for our particular company. Additionally, our flight crew monitor the temperature ranges within the bulk compartment to make sure an optimum atmosphere is maintained all through the flight.”

A man is holding a small dog at the Korean Air SKYPETS check-in counter. Image: Korean Air

Korean Air SKYPETS check-in. Picture: Korean Air

There are additionally devoted pet seats within the cabin, the place animals have to be at the very least eight weeks outdated to journey; the cargo compartment is taken into account appropriate for pets at the very least 16 weeks outdated. Permitting youthful animals within the cabin is nice information for his or her house owners, however doubtlessly much less so for different passengers seated close by. “Designated pet seats are proven on the flight’s seating map, so passengers can see in the event that they could be seated close to a pet,” exlains Witter. “We additionally inform passengers checking in on the airport that they are going to be sitting close to a pet and ensure they’re okay with the association.”


Based on Witter, South Korea has round 12.62 million pet house owners. “Pets are our prospects’ companions,” she states. “We’ve seen a rising variety of Korean Air passengers travelling with them, particularly after Covid. The pattern is repeated elsewhere too. Round 70% of households within the US are reported to personal a pet, for instance.”

Between 2021 and June 2023, roughly 56% of Korean Air passengers travelling with pets had been on home flights, whereas about 41% of these flying with their animal companions internationally had been of Korean nationality.

“All our passengers are crucial to us,” says Witter. “We are going to proceed to enhance our pet transportation providers, particularly because the variety of passengers travelling with pets continues to develop. We need to be generally known as a pet-friendly airline, offering a snug journey for our SKYPETS prospects.”

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