Overcrowding, Flight Delays Marred Summer Air Travel


Overcrowding, staffing shortages, and widespread cancellations are hobbling U.S. air journey at a time when business analysts had hoped for a return to normalcy after years of pandemic disruptions. These circumstances have fueled what many passengers and business specialists have described as a “hellish” summer time journey season.

Key Takeaways

  • Air journey demand surged this yr, with Transportation Safety Administration (TSA) passenger screenings hitting a one-day document in late June.
  • Unhealthy climate has led to a spate of cancellations this summer time, with the share of on-time flights to date this yr on the second-lowest on document.
  • The airline business is grappling with a scarcity of pilots, one which’s anticipated to worsen over the approaching decade.
  • Airways together with United and American Airways have benefited from surging journey demand; United’s revenue has tripled from the year-ago quarter.
  • Congress handed a invoice in July that makes an attempt to deal with the challenges confronted by the airline business.

File Bookings and Overcrowding

Air travel has surged this yr, with passenger numbers surpassing pre-pandemic ranges. This has led to overcrowding and made flying more and more uncomfortable for hundreds of thousands of passengers.

On June 30, the Transportation Safety Administration (TSA) recorded a single-day peak for U.S. air journey, with greater than 2.88 million passengers passing by way of the TSA’s checkpoints at airports throughout the nation. In Could, the newest month for which knowledge is accessible, U.S. airways carried 81.8 million scheduled home and worldwide passengers—an all-time excessive for that month, knowledge from the U.S. Division of Transportation confirmed.

In the meantime, U.S. airways’ load factor for scheduled flights, a profitability metric that measures the share of seats occupied on a given flight, averaged 85.1% in Could, simply shy of 86.2% in the identical month of 2019, earlier than the pandemic hit.

Flight Delays and Cancellations

Cancellations and flight delays have been a headache for vacationers this summer time, and will surpass even final yr’s document for such disruptions. Extreme climate and wildfire smoke led to 1000’s of flight cancellations all through the Northeast earlier this summer time, whereas Hurricane Idalia’s late August landfall in Florida has hobbled flights all through the Southeast.

To this point in 2023, the share of on-time flights as tracked by the Department of Transportation has averaged simply 76.5%, barely above final yr’s document low of 76.25%, extracted from knowledge going again to 2014.

A Scarcity of Pilots

The airline industry is grappling with a scarcity of employees, from pilots to air-traffic controllers. Consultancy OliverWyman has predicted {that a} scarcity of pilots will worsen over the subsequent decade, exacerbated by an growing old workforce and a shrinking pool of candidates—tendencies that the pandemic accelerated.

The pandemic prompted many older pilots to retire early, whereas a mandatory retirement age of 65 for pilots flying industrial plane, which is in place because of well being and public security causes, prevents some pilots who might work longer from doing so. Nowhere is the pilot scarcity extra pronounced than in North America, which is brief roughly 8,000 pilots, or 11% of the entire pilot workforce. Globally, the airline business is projected to be quick 80,000 pilots by 2032.

A Windfall for Airways

Whereas latest months have been something however optimum for passengers, airways have skilled a windfall from document bookings. At United Airlines (UAL), passenger income for the quarter ended June 30 surged 20% from a yr earlier, whereas internet earnings greater than tripled to $1.08 billion. The corporate flew a mean of two,400 day by day flights in the course of the quarter, essentially the most on document.

American Airlines (AAL) CEO Robert Isom praised his firm’s efficiency within the newest fiscal quarter, saying the airline had a “incredible quarter” with efficiency at “traditionally sturdy ranges.” The airline recorded a formidable load issue of 86%, barely above the latest business common.

Congress Takes Motion

More and more chaotic air journey and passenger dissatisfaction have led to requires congressional motion.

In July, the U.S. Home of Representatives overwhelmingly handed a invoice, supported by the Biden administration, to deal with issues going through the airline business. Labeled the “Securing Development and Strong Management in American Aviation Act,” the invoice mandated that airways enhance traveler security, properly reimburse passengers, and assure protections for disabled passengers. It additionally directed the Federal Aviation Administration (FAA) to extend hiring of air site visitors controllers and allotted funds to modernize aviation infrastructure and know-how.

To handle the burgeoning pilot scarcity, the invoice additionally raised the retirement age for industrial airline pilots to 67 from 65.



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